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Testimonials

Dear: Advanced Optometric Eyecare.
I would like to extend my sincere appreciation for the excellent patient care services I received in your office. Carol Amolsch and Gabby went above and beyond to accommodate me and help me find the perfect pair of glasses. I have recommended your office to my husband and all my friends. Because of the excellent service that I received I will look forward to my next visit with Advanced Optometric Eyecare.

Vicki Bires


To whom it may concern,
I have only recently returned to the US after being away for many years and have had the unfortunate opportunity to experience the decline in basic customer service in the American business sector. After only a year of numerous awful experiences I had begun to lose hope.

Fortunately this has been turned around by the very professional and personable employees at Advanced Optometric Eyecare. Without going into a lengthy story, a supplier of AOE was unable to deliver on a pre-arranged delivery date for an urgent prescription. This error was to cause me serious problems in a competitive situation.

Upon finding out about the issue from AOE, my fears where quickly calmed as the issues that this error caused were professionally comprehended and solved.

In a Textbook Fashion the AOE employees that I dealt with took ownership of the problem and offered solutions, some possibly jeopardizing the profitability of the particular transaction.

It was obvious, after my experience that this small business has its business systems sorted and understand the real life time value of a customer and the power of referral business.

Having a background in Small to Medium Enterprise Development it is unusual to find a small business that does not just offer lip service to the keys of Customers Service, being that of employee training and business systems development.

I would not hesitate to recommend AOE to my friends and piers and would not hesitate to use their services again.

Thanks AOE for having a desire to try to do stuff properly. It's rare and truly is the only sustainable competitive advantage in a service market.

Regards and thank you

Sean M.
Business Consultant
Big Bear Lake, Ca


I would highly recommend Advanced Optometric Eyecare to anyone looking for a high quality, customer service oriented optometric center. Before being referred to Advanced Optometric Eyecare, I was a customer at another local place where I had already purchased a new pair of glasses. I loved the glasses but the customer service was so horrendous that I did not want to continue to do business with them. A friend referred me to Carol Amolsch at Advanced Optometric eyecare, I was so impressed with the way she treated me and the great customer service received from the entire staff that I returned my glasses to the other store and purchased new ones from Advanced Optometric Eyecare. now not only do I love my glasses, I also love dealing with the staff that provided them for me.

Audrey Vaughn


To whom it may concern,
I'm taking this time to write this letter of appreciation in regards to your "Top Notch" Staff, who served me, representing Steinberg Optometric Associates, Inc. in your Victorville, Ca office.

I do hope, and it is my desire, this letter reach the bosses / managers of each member of your staff who provided me with 'CLASS A' service, from the moment I entered your business, until completion of my business with your staff.

I, unfortunately, am not the best at recalling names, however, from the young lady at the entry desk, to the eye doctor, to the young lady, whose desk was just outside the DR's exam room, to the young gentleman / optician, Mr.(Dr)Ruiz, and the eye Dr. who examined me,(Sorry, I can't recall his name.), and everyone else in-between, I want to say "Thank You", for making me feel welcome, putting me at ease, and for just being so kind and generous with their help, and a genuine sense of caring attitude.

I do not know who, or where at the top of your office command this letter will reach, however, I just hope the proper person receives this, and recognises what a great and professional staff you have working for you Sir(s) / Madame.

I certainly shall, and will recommend 'your' business / practice to others in days to come, as well as remain a repeat customer, as long as I remain living here in the High Desert / Victorville area.

Thank each and everyone of you, as you know who you are, and an extra big thanks to Mr. Ruiz for the temp / glasses you made until my finished script arrives.

God bless y'all.
Thank you so very much once again.

Jim Bolding


To the Entire Staff at Advanced Optometric Eyecare.
Thank you so much for seeing me on such short notice. Carol you are a wonderful, as is the entire staff and Doctors.
You have a patient for life - at least mine.

Sheela Reeper